Psychiatry's AI-native practice management platform Psychiatry's AI-native platform
NoBackOffice.
Cut your practice
expense, guaranteed
You see patients, we help run everything else.Pay at least 25% less within 90 days, or get a full refund.
See what you are overpaying
Practice vitals
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25%
Minimum cut to your revenue cycle costs
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50%
More appointments booked via AI follow-up proposals
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95%+
Clean-claim rate
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90%
Reduction in admin time
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$0
Migration, with no closed days
Trusted by providers we admire
Talk with a provider who switched-
Westwood Minds
“I leave on time and everything just runs.”
Je Ko, MD PhD -
Together Mental Health
“The AI practice I kept picturing finally exists.”
Sarah Ko, DNP, PMHNP-BC -
Henry Philofsky MD
“My patients don’t believe that I have NoBackOffice.”
Henry Philofsky, MD -
InnerBloom Mental Health
“NoBackOffice simplifies reception and Spravato care.”
Benjamin Trousdale, PMHNP-BC -
Ahead Mind
“I can consider TMS without the admin cost.”
Emmanuel Joseph, MD -
Desert Coast Health
“I see patients. NoBackOffice runs the rest.”
Diego Centeno, PMHNP
01Savings
See what you are overpaying
Billing, reception, and the tools between them. Set what you pay today.
$50,000 a year, at $25/hour
Charting, ambient scribe, and the extra logins around them.
$90,000 billing · $50,000 reception · $6,000 tools
Reception, EHR, and scribe included
$22,500 billing · $45,000 reception · $6,000 tools
Estimate only: reception time is valued at $25/hour, and EHR and tool figures as typical replacements.
Walk through your numbers02Compare
One vendor instead of three
Charting, front desk, and the revenue cycle in one psychiatry-specific system. Including Medicare, Medicaid, and TMS.
| Capability | Your EHR | Your billing service | NoBackOffice |
|---|---|---|---|
| Clinical | |||
| Charting and clinical records | Yes | – | Yes |
| Psychiatry note types and scored measures | varies | – | Yes |
| Ambient AI scribe, note finished in the visit | add-on | – | Yes |
| Telehealth inside the visit | add-on | – | Yes |
| E-prescribing, including controlled substances | Yes | – | Yes |
| Front desk | |||
| Scheduling and patient self-booking | Yes | – | Yes |
| AI receptionist for inbound emails and reception | – | – | Yes |
| AI administrative assistant for the practice | – | – | Yes |
| Revenue cycle | |||
| Add-on psychotherapy billing | varies | Yes | Yes |
| Medicare and Medicaid billing | clearinghouse only | some | Yes |
| TMS auth, series, and 90867-90869 claims | – | some | Yes |
| Claim submission and insurance billing | clearinghouse only | Yes | Yes |
| Denial work and appeals | – | Yes | Yes |
| Payer credentialing | – | some | Yes |
| Working with us | |||
| One login, one vendor | – | – | Yes |
| Everything above included, no add-ons | add-ons | % of revenue | Yes |
| Migration handled for you | – | – | Yes |
| Written savings guarantee | – | – | Yes |
Capabilities vary by vendor and plan. Comparison reflects the configurations we most often see when psychiatry practices switch.
See this replace your vendors03Results
Six tools. Twenty hours a week.
None of it was psychiatry.
Before
- Five to six systems that did not talk to each other
- Roughly 20 hours a week on admin and coordination
- A billing company that missed details and moved slowly
- Denials found late, appealed later
- Notes finished at night, after the last patient
After NoBackOffice
- One platform, one login
- 15-20 hours a week back
- 95%+ clean-claim rate
- Denials surfaced and worked without being chased
- Notes finished inside the visit
“After using NoBackOffice, I could never see myself going back to a different platform for my practice.”
Thousands of visits facilitated via NoBackOffice and counting
See how those visits get run04Platform
Engine that runs your practice
See patients. We've got the rest. You own 100% of your practice. No 1099 or W2 contracts, and nothing here is an add-on.
Built for psychiatry. Note types, measures, meds, and billing rules already match how psychiatrists and PMHNPs work.
- Scheduling, reminders, and superhuman memory of patients
- Telehealth built into the appointment, with electronic prescriptions for controlled substances supported
- Notes and documentation, with customizable AI scribe included
- Invoices, payments, and insurance billing including Medicare, Medicaid, and TMS
Your day at a glance
Open the day and see who you are seeing, which notes are still unsigned, and which claims need you, all on one screen.
- Morning briefing for today's patients and open work
- Tap Unsigned or Claims to filter your list instantly
- Attention flags clear when you finish the work
- Patient chart that stays readable on a laptop or tablet
Talk to your practice
Your 24/7 practice assistant. Ask about a chart, a template, or the inbox by voice or text, and read the answer when you are free. You decide what it can send on its own.
- Ask by voice or text, any hour, then read the answer later
- Charts, templates, questionnaires, and the inbox in one conversation
- Drop in files when you need more context
- Set what needs your approval before it goes out
- Same "needs attention" rules as your real inbox
Google Calendar sync
Keep your personal Google Calendar and clinic schedule aligned so you do not double-book lunch, school pickup, or a side clinic.
- Outside events block new patient bookings
- Personal calendar shows busy only, never patient names
- Changes show up in about 30 seconds
- Drag or delete busy time from either side
- Built to avoid ghost double-bookings
Scheduling and patient messaging
Patients book, reschedule, and text you in one place, with AI that can answer routine scheduling questions when you are in session.
- Self-booking with reminders by SMS and email
- Screen medication-only requests before they take a slot
- Mute the reception agent for one patient when needed
- Works with shared lines and iMessage quirks
- Move a visit without rebuilding the appointment
Forms and questionnaires
Send PHQ-9s, GAD-7s, and the measures you actually use, scored and ready before the visit starts.
- Real scoring with severity bands you can trust
- Branching questions so patients only see what applies
- Incomplete forms finish cleanly as not scored
- Adjust rubrics yourself or ask the assistant
Clinical notes and documentation
Finish notes the way you practice: your templates, your phrasing, less after-hours charting.
- Default note type and templates per visit type
- Teach the scribe how you write each section
- Dot phrases keep the formatting you expect
- Vitals from the visit land in the note
- Imported records show up in chart history
Medications
Know what the patient is actually on today, without hunting duplicates or outdated entries mid-visit.
- Active vs discontinued status you can trust
- Duplicate meds merged so the list stays clean
- One consistent list across Rx and Active Meds
- Ask the assistant what is on the med list
Billing, claims, and payments
Signed notes become claims, including Medicare, Medicaid, and TMS series work, and you can see what still needs your eye without a separate billing portal.
- Claims submitted and followed up, commercial included
- Medicare and Medicaid claims, including duals
- TMS series billing and prior auth (90867, 90868, 90869)
- Denials worked and appealed
- Eligibility, invoices, and patient payments
Desktop app and telehealth
Run video visits from the desktop app with recording that captures both sides of the conversation for your note.
- Separate audio tracks for you and the patient
- Alert when the patient side stays silent
- Sign into Google Meet without leaving the app
- Zoom, panels, and updates that stay out of your way
Care across locations
If you see patients with a collaborating practice or second location, open their chart with the full picture, not a thin stub.
- Demographics as complete as your own patients
- Address, contacts, insurance, and assigned clinician
- Open the chart without getting bounced home
Everyday polish
Smaller fixes that show up when you are between patients: faster search, clearer counts, preferences that stick.
- Faster patient search and clearer message controls
- Recording and notes counts you can trust
- Sidebar and assistant preferences remembered
- Cleaner notifications on phone and desktop
Credentialing
We get you paneled with payers so you can see patients and bill, without spending your evenings in CAQH and payer portals.
- NPI and taxonomy setup
- CAQH ProView maintained for you
- Licenses and IDs kept current
- Payer applications and panel follow-up
- Re-attestation on schedule
How the same day runs
- Open the day Briefing is waiting. Eligibility was checked overnight.
- Scores are in PHQ-9 and GAD-7 are scored before the patient arrives.
- The visit, transcribed Transcribed as you talk, and the note is drafted for you to sign.
05Support
Always on standby for support
Credentialing updates, feature requests, anything your practice needs. Text us and we handle it.
See what you can text us
Any update on my Aetna credentialing?
Approved this morning. You're paneled and ready to bill.
That's such a relief.
We'll keep your CAQH profile current from here.
Could you add a morning text with my schedule?
Yes. You'll get the day's visits each morning.
That's perfect. Thank you.
Happy to. Text us whenever you want something added.
06Insurance
We deal with insurance
Commercial carriers, Medicare, Medicaid, TRICARE, and regional plans. NoBackOffice handles the full payer mix your psychiatry practice already sees. Search to confirm yours.
Ask about your payer mix07Security
Your patient data is protected
We act as your HIPAA Business Associate and execute a Business Associate Agreement before PHI is processed.
Talk through HIPAA and the BAAHIPAA safeguards and security controls
- Administrative, technical, and physical safeguards
- Designed around HIPAA expectations for confidentiality, integrity, and availability of PHI.
- Encryption in transit and at rest
- Modern TLS for connections; PHI stored with encryption and controlled network boundaries.
- Network segmentation
- Sensitive workloads are isolated to reduce exposure and simplify access policies.
- Access controls and audit logging
- Least-privilege permissions with activity logging for accountability and compliance.
- BAAs with PHI subprocessors
- Third parties that handle PHI are contractually bound under Business Associate Agreements.
- Security reviews and penetration testing
- Regular assessments emulate real-world threats; findings drive remediation.
08Switching
Switching takes three steps
You stay open the entire time.
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We meet you
Thirty minutes with a clinician. We look at what you pay for billing today and what your software stack costs, then walk through your revenue cycle live on the call.
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We move you
We migrate your patients, schedule, documents, and open claims while you keep seeing patients on your current system. You cut over when the data is verified, not before.
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We run it
Claims go out and denials get worked. Calls get answered and appointments get booked. Notes finish inside the visit. You practice.
09Questions
Frequently asked questions
Built for psychiatry. How we replace your EHR and billing stack, bill Medicare, Medicaid, and TMS, and keep you seeing patients while we migrate you.
We already have an EHR and a billing company. Why change anything?
Because you are paying two vendors for one workflow and still covering the gaps with staff time. The EHR does not work the claim. The biller cannot see the chart. Every handoff between them is something a person on your team is doing by hand. We collapse both into one psychiatry-specific system and guarantee the revenue cycle costs less than you pay now.
How long are we down during the migration?
You are not. We move your patients, schedule, documents, and open claims while you keep seeing patients on your current system. You switch over when the data is verified, not before. Migration is included.
What exactly is guaranteed?
That your revenue cycle management costs drop by at least 25% within 90 days of going live, measured against what you were paying the day you signed. If they do not, you get a full refund. Final terms are agreed at contract signing.
Is the AI making clinical decisions?
No. It drafts, it surfaces, it prepares. You approve. Notes, diagnoses, prescriptions, and anything that leaves the practice go through a clinician. This was built with psychiatrists and therapists specifically so the approval points sit where a clinician would want them.
We like our biller. Do we have to fire them?
No. Some practices move their whole revenue cycle to us. Others keep their biller and use us for the platform. We will work with whoever you have.
Does this replace our front desk?
It replaces the work, not the person. Calls answered, appointments booked and moved, reminders sent, forms collected, eligibility checked, without anyone typing it. Most practices redeploy that time to patients and stop hiring for the next admin seat.
Is this only for psychiatry?
Yes. It is built for psychiatry first, which is why the measures, note types, and billing rules already match how psychiatrists and PMHNPs work. Therapists and psychologists on the same license fit because they share those workflows.
Do you bill Medicare and Medicaid?
Yes. We enroll you in PECOS and get a PTAN, submit Part B claims to your regional MAC, and keep charts in line with LCD and medical-necessity rules. For Medicaid we handle state enrollment and managed-Medicaid (MCO) plans, including state-specific claim rules, denials, and recoupments. Eligibility is checked before the visit so dual-eligible patients are billed in the right order. Commercial, Medicare, and Medicaid run in the same workflow.
Can you bill TMS?
Yes. We schedule and bill a TMS series: planning, daily treatments, and motor-threshold redeterminations. That includes prior-auth packets, session counts, and claims for 90867, 90868, and 90869 across commercial, Medicare, and Medicaid. Denials and leftover sessions get worked without a separate TMS biller.
We're cash-pay. Or hybrid. Does this still fit?
Yes. Cash, insurance, or both. The revenue cycle side scales to how much insurance work you actually do, including Medicare and Medicaid when you take them.
Do we still own our practice and our data?
Entirely. This is not a network and we do not take a piece of your practice. Your patients are yours, your data is yours, and it is exportable.
Find out what you are overpaying. It takes 30 minutes.
We walk through your revenue cycle live and show you the number before you commit to anything.
You will be on with a practicing clinician, not a sales rep.
Compliance Guaranteed
25% lower costs in 90 days or a full refund